FR
DROPP SAS (“DROPP”, “we”, “us”, “our”) operates the DROPP platform and website available at www.dropp.fans.
We are located at 9 rue des Colonnes, 75002 Paris, France.
This Privacy Policy explains how we collect, use, store and share personal data when:
• Creators and Agencies use DROPP
• Fans access content and make payments
• Users browse our website or contact us
We process personal data in accordance with applicable data protection laws, including the GDPR.
If you have questions, you can contact us at: 📩 contact@dropp.fans
We may collect the following categories of data.
Creators / Agencies / Sellers:
• Name
• Email address
• Account login credentials
• Banking details (IBAN)
• Payment details and invoices
• Profile and account settings
Fans / Buyers:
• Email address
• Purchase history
• Payment amount and date (no full card details)
When you use DROPP, we may collect:
• IP address
• Device information (browser, OS)
• Activity logs (pages visited, clicks, errors)
We also use cookies and similar technologies (see our Cookies Policy if applicable).
We use personal data only for legitimate purposes, including:
• Creating and managing user accounts
• Providing and improving the DROPP platform
• Processing payments and payouts
• Preventing fraud and abuse
• Providing customer support
• Complying with legal and tax obligations
• Sending service-related communications
We do not sell personal data.
Marketing emails are only sent where legally permitted and you can unsubscribe at any time.
We process personal data based on:
• Contract performance – to provide the DROPP service
• Legal obligations – accounting, tax, fraud prevention
• Legitimate interest – improving services, preventing abuse
• Consent – where required, for optional features or marketing
You are not required to provide data, but without some information we may not be able to provide DROPP services.
We share data only when necessary.
We use trusted third parties to operate DROPP, including:
• payment processors (e.g. Up2Pay)
• hosting and cloud services
• analytics tools
• email and support platforms
They only process data on our instructions and cannot use it for other purposes.
Payments are processed securely through Up2Pay.
Up2Pay may collect and process personal data as an independent controller.
Please refer to their privacy policy for details.
We may disclose data:
• to comply with laws or court orders
• to protect DROPP, users, or others from fraud or abuse
We do not sell personal data.
Data is primarily hosted in the European Economic Area (EEA).
If transfers outside the EEA occur, we use safeguards such as:
We retain data only as long as necessary.
• Account data: kept while account is active
• Transaction and tax data: up to 10 years, as required by law
• Backups/logs: retained for security and legal reasons
When data is no longer required, it is deleted or anonymized.
Depending on your location, you may have the right to:
• access your data
• correct inaccurate data
• request deletion
• restrict or object to processing
• withdraw consent
• request portability
• define post-death instructions (France)
• file a complaint with your data protection authority
To exercise your rights, contact: 📩 contact@dropp.fans
We may ask for proof of identity where necessary.
DROPP is not intended for individuals under 18 years old.
We do not knowingly collect data from minors.
If you believe we have collected information from a minor, contact us and we will delete it.
We apply appropriate technical and organizational measures to protect data against:
• loss
• unauthorized access
• alteration
• disclosure
However, no online system is completely secure.
In the event of a data breach that may impact your rights, we will notify you and authorities where required.
We may update this Privacy Policy from time to time.
The latest version is always available on this page, with the effective date at the top.
If you have questions about this policy or our data practices:
📩 contact@dropp.fans
📍 DROPP SAS, 9 rue des Colonnes, 75002 Paris, France
